How Can We Help?

Have a problem?

Or just have a question?

503.583.4569 giftguru@glowgift.com

Shop our ready-made sets or build your own gift set with the items we keep in stock.
If you're not sure what you want or wish to order several gifts, give us a call at 503.583.GLOW (4569) or email giftguru@glowgift.com to discuss the details.
If you're in a bind and need a gift right away, please call us and we will do our best to accommodate your request! For delivery, we typically need 24 hours notice. But if you need it sooner, it never hurts to ask...
  • Delivery: If all items are in stock, we deliver within 1-3 days
  • Shipping: Arrives within 3-10 days after you place the order, depending on the destination
  • 10+ gifts or Special Order items: Please allow an additional 5-15 days
Delivery: We deliver in the Portland Metro area for $15/delivery location. In other words, if we deliver two gifts to the same address, it's a total of $15. When ordering 4+ gifts, delivery fees increase. For 4+ gifts or for deliveries outside the Portland Metro area, please contact us for a quote.
Shipping: Shipping is typically $15-$30, depending on where it's going and the size of the gift. We ship via USPS Priority, UPS or FedEx. Once you select your gift items, we will provide a shipping quote.
We ship wine and beer via FedEx and require an adult signature upon delivery, which is an additional $6. Please note that state laws DO NOT allow us to ship to several states. We can ship to these states: Alaska, California, District of Columbia, Idaho, Missouri, New Mexico, and Oregon.
We ship anywhere UPS, FedEx or the Postal Service will go. Please contact us for a quote.
We do not have a retail store but you're welcome to pick up gifts at our workshop in West Linn, Oregon (suburb of Portland). Please contact us to make arrangements and get directions.
We don't have minimums - or maximums, for that matter! If we special order a custom item for you, we typically have minimums for that specific item. Please see our special order page.
We do! We work with over 75 amazing local companies around Oregon and we regularly have other items in stock from custom orders that aren't shown on our website. If you're interested in hearing what we have, please contact us.
Absolutely! We are happy to add anything to your gifts - it just has to fit in our gift boxes or we can wrap them separately. We charge $3/item to add it to our gift. We're not in the business of nickel and diming our clients, so if you have a few items, we will adjust our pricing accordingly.
Yes, we work with local artisans and vendors to personalize or brand gift items like hand-made cutting boards, bottle openers, and notebooks. Please view our Brand & Personalize page, or contact us to discuss your ideas.
Yes, you are welcome to purchase any gift items we sell without gift wrap. We can ship or deliver them, or you may pick up at our workshop in West Linn, Oregon. You can use our Build Your Own Gift tool to select the items you want without gift wrap, or simply contact us to let us know what you'd like.
Yes, we are happy to wrap your gift items with our exclusive gift wrap. Our courier can pick up your items or you may deliver them to our workshop in West Linn. Please contact us with the details and we will make arrangements.
If there's something you'd like to add to your gift, but we don't carry it, we will do our best to get it for you. We add a custom shopping fee. Please contact us for details.
We do! We have several clients who order from us regularly and we have created custom order forms for their specific gift program. Please contact us for more information.
Yes, we'd be happy to present to you and your team. We'll bring samples of our gift items and gift packaging so we can find the right fit for your team and client gifts. Please contact us to set up a presentation.
We do! We carry our exclusive Glow Gift boxes in Black, Kraft brown and Gray; we also have other gift boxes in Black, Kraft brown, White, and Red. Sometimes a gift bag is the right choice so we offer those in various sizes in Black, Kraft brown, and biodegradable cellophane. For our clients who have an ongoing gifting program or who place a large order, we provide other gift wrap options such as wood boxes and metal containers. Every program is unique and as a gift service, we are happy to create a look that matches your brand or style.
We do! We carry our exclusive Glow Gift boxes in Black, Kraft brown and Gray; we also have other gift boxes in Black, Kraft brown, White, and Red. Sometimes a gift bag is the right choice so we offer those in various sizes in Black, Kraft brown, and biodegradable cellophane. For our clients who have an ongoing gifting program or who place a large order, we provide other gift wrap options such as wood boxes and metal containers. Every program is unique and as a gift service, we are happy to create a look that matches your brand or style.
We do, in a round-about sort of way! Oregon Liquor Control Commission (OLCC) doesn't allow us to sell or purchase distilled spirits so we've partnered with New Deal Distillery and Wild Roots Distillery. We'd be happy to add their spirits to our gift sets and then to keep things legal, you'll need to pick up the gifts and pay for the alcohol at the distillery (both are conveniently located in the central SE Portland area). Minimums apply. Please contact us to discuss the details.
We ship wine and beer via FedEx and require an adult signature upon delivery, which is an additional $6. Please note that state laws DO NOT allow us to ship to several states. We can ship to these states: Alaska, California, District of Columbia, Idaho, Missouri, New Mexico, and Oregon.
We do not use your client information, share it with anyone else, or solicit your clients directly. Period. If your clients contact us to use our service, we consider it the ultimate compliment and will provide with them excellent service.