Returns & Exchanges

If you’ve received a gift from Glow Gifts and an item is broken or not working properly, please contact us and we will send you a new one faster than a speeding bullet. If you’ve placed an order that you wish to change or cancel, please contact us immediately and we will do our best to honor your request.


  • Glow Gifts LLC accepts payment from all major credit cards. When you submit an order online, you authorize Glow Gifts LLC to charge your credit card.
  • You are responsible for all shipping costs associated with the delivery and possible return of any products ordered from Glow Gifts LLC. Shipping charges are not refundable.
  • If you are not 100% satisfied with your purchase and you feel you deserve a refund, we will gladly do so. Please contact us at 503.583.GLOW (4569) to issue a refund.